S22 Ultra - Vertical green/pink line on display, faulty display

[RohitS22Ultra]

People with faulty displays on s22 Ultra please rally here for resolution on the demand of free display replacement for our beloved handset. Thank you 

[anubhav08]

Bhai black spot in bevkoofo ke software se aaya and network issue bhi but vo log refuse karrre hain
3 service center dekhe ki nah display change karenge na network

[pogu9000]

Bro they know problem is there but they trying to escape by the name of guide lines ..

[Venkatesh_U]

I’m too facing the same issue on my S22 Plus after the update, but Samsung is refusing a free replacement. They are covering S22 and S22 Ultra but ignoring S22 Plus users, even though it's clearly their fault. This is unfair, and all affected users should raise their voices!

[pogu9000]

Even diagnosis done they refusing to do

[pogu9000]

I just want to suggest that if your phone have any dent buts working good please make a video with time stamp and keep it with you .you may have this problem after some time if they refused to replace we go to consumer forum

[RohitS22Ultra]

Your suggestion is well noted. Thanks. Will do the needful

[RohitS22Ultra]

Update: I have contacted customer care and asked to forward my complaint to escalation team. They have done it and gave me a 'Concern Number'. I have wrote to senior customer relationship manager via an email to the Samsung mail IDs and kept consumer helpline email in CC. I would suggest you all do the same keeping the subject of the email same(change concern number and vertical/horizontal/colour of the line etc) . Sharing the draft shortly in thread

[RohitS22Ultra]

Here’s the editable email draft for anyone to customize and send to Samsung:

Subject: Regarding serious issue with display on Samsung Galaxy S22 Ultra – Vertical Green Line (Concern Number: ____________)

To: support.india@samsung.com
CC: samsung@contactus.samsung.com, nch-ca@gov.in


Dear Sir/Madam,

I hope this message finds you well.

I am writing to express my concern regarding a persistent vertical green line issue on the display of my Samsung Galaxy S22 Ultra, purchased on [Insert Purchase Date]. The device has been meticulously maintained, used only with genuine Samsung accessories, and has never suffered any fall or water damage.

On [Insert Date Issue Started], I noticed a vertical green line appearing on the screen. I performed multiple troubleshooting steps, including restarting the device, booting in safe mode, and even a factory reset, but the issue persists.

I visited your authorized service centre at [Insert Service Centre Name and Location], where I was informed that a free screen replacement cannot be provided, as this issue is not covered under Samsung’s policy. However, this green line issue is widely known among Samsung flagship devices, including the S20, S21, and S22 series, and has been extensively reported in the media. In numerous cases, Samsung has provided free-of-cost display replacements as a goodwill gesture, acknowledging this as a manufacturing defect in AMOLED displays.

Media Reports Summary:

Several reputed media houses such as Gadgets 360, India Today Tech, and Economic Times have highlighted this widespread problem. Customers facing this defect have reportedly received free display replacements even outside warranty due to the recurring nature of this issue.

Given the premium nature of the Galaxy S22 Ultra and Samsung’s commitment to quality and customer satisfaction, I humbly request that my device be provided a free-of-cost display replacement at an authorized service centre. I have also escalated this issue to Samsung Customer Care (Concern/Complaint Number: [Insert Complaint Number]) and am awaiting resolution.

This matter affects not only the user experience but also Samsung’s brand trust among loyal customers. I request your intervention to resolve this matter promptly and amicably.

Thank you for your understanding and support.

Warm regards,
[Your Full Name]
Mobile: [Insert Contact Number]
Email: [Insert Email ID]
Location: [Insert City, State]

Attachments: Invoice copy, Device images

[Venkatesh_U]

@RohitS22Ultra - Thanks brother. I will send the mail for my device s22 plus as above content. Will let you know what's the reply from them.

[Venkatesh_U]

@Rohits22Ultra - Bro i got the call from Samsung team and they informed as per term and conditions no discount and no free of cost repir will be possible. I need to pay full amount 13K to repir this issue. Really frustrated bro. I talk with them more than 20min still whatever we say they will reply as per terms and conditions its out of warranty I need pay amount for repair cost