Original topic:

S22 Ultra 5.1 Update issues

(Topic created on: 02-28-2023 03:05 PM)
653 Views
GuriCan
Beginner Level 2
Options
Galaxy S
Hi, 
Recently, i updated my S22 ULTRA to new UI 5.1 as i love to keep my phone up to date, but unfortunately this time, this Update comes with lot of issues and bugs.
The problem am facings are
1)Media volume comes from front calling speaker
2)volumes keys not functioning for media volume, they act like, am on call and functioning for call volume. 
3)Media output screen shows nothing to select audio output devices( bluetooth speakers, galaxy buds)
4)Samsung Health stop counting steps automatically. 

To solve these issues i have to restart my phone 3-4 times in a Day.
6 Comments
NOOB_1ST_ACC
Expert Level 5
Galaxy S
Do clear cache partition from recovery mode after every update to solve issues if found.

Here is the guide - https://youtu.be/KOIsrDgttoU

If found useful/on point then click on 3 dots and accept as solution.
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GuriCan
Beginner Level 2
Galaxy S
I did already, two times. Nothing changed
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SPS23U
Active Level 5
Galaxy S
Try to factory reset after taking backup
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GuriCan
Beginner Level 2
Galaxy S
This is the last option for me, because i have a alot of Data, specially files in kb, that's why am looking for other solutions
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ARELLA49
Beginner Level 2
Galaxy S

I had a different issue my network drops randomly and never did that before the updated. So I did the clear catche and I Factory reset my phone and it fix a little but still drop calls. Soo idk if might help you might not..so basically might not work even if u try factory reset.

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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support

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