Original topic:

S22+ Display issue post software update

(Topic created on: 01-03-2025 02:33 PM)
186 Views
Hemasrisowmya
Beginner Level 3
Options
Galaxy S
Galaxy S22+ experience dispaly issue after recent software update. A pink line appeared on the screen. This issue is happening from the s20 series fro that time it was continuing to other series which are crossed 2years and out of warranty. I think this corporate samsung is doing wanted to loot the people money. They are releasing the software update which causes display issues for the older device which are out of warranty. So they can get money from chaning the displays.
Seriously this not the customer side issue. Its purely samsung side. Till now no one has the issue woth s22 series after post update on December everyone is facing the pink line issue. I am not ready to put money on this issue which is not mine. I will go further to complain on this. 
Note: There is no damage, it was not fell in to water. There is no dent.
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Hemasrisowmya
Beginner Level 3
Galaxy S
If i do what you said, they will change the display with free of cost ?
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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arovijay
Active Level 3
Galaxy S
Let's start posting in X by tagging the samsung. Let it trend. It's waste of time to mention here
https://x.com/arovijay/status/1886964684936376736
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