Original topic:

S21fe battery drain issue

(Topic created on: 07-02-2023 09:30 AM)
232 Views
sk_adv
Active Level 1
Options
Galaxy S
After June update.. heavy battery drain & heating issue with my samsung s21fe 5g.. please fix it asap #samsungmobiles
 anyone facing the same issue?
 
5 Comments
kshjais
Active Level 4
Galaxy S
Yes, same here!!
Galaxy S
Same problem
RAVIZOOMS
Active Level 7
Galaxy S
Yes
BalaPhani
Beginner Level 2
Galaxy S
Yes
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes