Original topic:

S21FE - Poor camera performance on one UI 6

(Topic created on: 01-21-2024 04:59 PM)
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aruns5904
Beginner Level 3
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Galaxy S
Before updating to one ui 6 ,the camera performance was awesome on my s21fe.
Even at low light also i was able to capture really good pictures.

Once i updated to one ui 6,the camera performance is very very bad. 
The picture quality is like its captured on a cheap quality camera.

@samsung : Do not reply to this post saying simple tips like clean the lens , update to latest update .....

I SUSPECT THAT SAMSUNG IS DOING THIS ON PURPOSE TO FORCE CUSTOMERS TO BUY NEWER MODELS.
7 Comments
Galaxy S
Yes. They want to force custemers to buy new phones.
But is it possible to buy a new phones for 24000/- for every 2 years to every one especially for comman man ????
Is samsung cut their price for good quality phones and give 4 upgrades ?
At first they told A33 5 g gets 4 versions of updates.
But after 2 years the phone in newzeland only gets 4 upgrades and in india A33 will get only 2 upgrades.
Is it justice to the company ?
No. They are doing anti justice to every one
Galaxy S
And after one ui 6 update my A33 5 g is getting battery draining.
They toldfor that nonses useles things to fix the isses.
But even that they willot give another update really work to fix the isses.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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dolrich_619
Active Level 2
Galaxy S
Send some valid update ,instead of sending these useless tip which we all tried but no change if any sort
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Galaxy S
The company is telling us nonsens things which it never usefull to us for our problem.
The main big culprit is software.
They must give quality software to the phones really improves security and improves battery back up at least 4 years.
But the company destroying phone 2 years after we purchase phones with software.
How can a comman man buy a new phone every 2 or 3 years costing 25000/₹.?
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Galaxy S
Yes. The company is forcing us unlawfull to buy a new phone after their software update.
This is so brutally.
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Galaxy S
My galoxy S21 Fe received one ui 6 .1 updates. I have download it and yet I have not installed it.
So may I install one ui 6.1 in S21 Fe or not install it. Please advice me.
My phone is facing battery drain after its first upgrade of Android 13.
Why the comant is sound such unlawfull things brutally
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