Original topic:

S21FE- Jio 5g issue after September patch

(Topic created on: 10-31-2023 06:33 PM)
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sibuamit
Active Level 3
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Galaxy S
Hi Everyone,

Is anyone facing any jio 5g issues after September patch in S21 FE. Today I just updated it to October security patch but still I can't get the jio 5g network.


I lived in 5g network enabled area. I tried sim slot change and everything but not able to get jio 5g.

Anyone help would be highly appreciated 👍
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2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Giri100
Beginner Level 2
Galaxy S
You can reset the network settings to get 5g. I also had the same issue as you after the recent patch. Now works fine after the network rest.
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