Original topic:

S21 ultra heating problem and bad battery life

(Topic created on: 06-05-2023 04:44 PM)
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sidhu077
Active Level 3
Options
Galaxy S
Samsung not solve the heating and bad battery life on S21 ultra
Its heat like hell
And battery life is only 3 to 4 hour maximum SOT
3 Comments
४UNKNOWN४
Active Level 4
Galaxy S
I think you recently received FOTA UPDATE.. after update you facing this issue. Pls use SAFE MODE just 1day and move normal mode. If after that facing same problem then i will refer you to go service center.
hdoniv
Active Level 10
Galaxy S
yeah buddy... ur device features, may not hold more contents like other Samsung mobiles. It's due to its processing capacity. It heats up on high load processing. move files to computer. uninstall useless apps... should be okay..
cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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