Original topic:

S21 ultra Data issue

(Topic created on: 11-15-2021 08:56 AM)
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raviaga
Active Level 3
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Galaxy S
I have been using S21 Ultra For around 150 days now. The phone is good, we love it. The major issue which I have seen is of Mobile data. The mobile data suddenly stops completely. Here is the poc for reference 

image

The mobile data get stuck like this and this happens frequently. I have to toggle flight mode and again to get internet back.
 
 The mobile data works well but this issue is too frequecnt and completely ruins the user experience. If you need a stable Internet connection then this is a big trouble.
 
 I have used same Sim and network in Galaxy Note 20 and FE but haven't face thiis issue. I have done, Network settings reset, changed sim and even did hard reset but this issue is always there. I have talked to customer care multiple times but they arent able to sovle this. This issue also remains in SAFE MODE. There is something which Samsung needs to fix. I have seen others users complaining for the same. This issue might be OF LTE /4G Receiver but 3g working fine but I haven't witnessed this in Other phones. 
 
 I don't know if I will get solution for this or not but if you are buying S21 Ultra do note you might also get this issue. Also I am open to any suggestions which you might have for this issue apart from the things whi I have already mentioned. We tried to visit all from our end. Last and final is switch to IPhone. Thank you Samsung u have care about your premium customer. 
52 Comments
Galaxy S
Any solutions that worked guys?
I am still facing intermittent internet issues on my device even after the latest update for samsung S21 ultra exynos versionScreenshot_20211211-014526_Settings.jpg
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Durgeshkapoor
Active Level 6
Galaxy S
Has anyone got any resolution for this problem. Still facing this issue even after December update.
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raviaga
Active Level 3
Galaxy S
Sure Samsung assured update for this issue but as per research it's something of sim interference issue. One sim trying to block others signal....
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Galaxy S
Can you give us the proof that Samsung assured update for this internet/lte issue?????Otherwise there is no point hoping for this issue to be resolved
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raviaga
Active Level 3
Galaxy S
Yes
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Galaxy S
Please share then
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Durgeshkapoor
Active Level 6
Galaxy S
Yes please share any communication or information you have that Samsung has recognised this issue and bringing a update for this.
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Galaxy S
Where is the proof bro of your statement?
Please reply as we can't be waiting on your statement.
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Galaxy S
I am traveling and still facing the intermittent internet issue .....while my iPhone 12 has no problem with the lte with the same network.
Want to smash this piece of garbage
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Galaxy S
Moreover did anyone get replacement of phone/handset for this issue (Intermittent internet disconnection)from Samsung?????
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