S21 ultra Data issue

[raviaga]

I have been using S21 Ultra For around 150 days now. The phone is good, we love it. The major issue which I have seen is of Mobile data. The mobile data suddenly stops completely. Here is the poc for reference 

The mobile data get stuck like this and this happens frequently. I have to toggle flight mode and again to get internet back.

 The mobile data works well but this issue is too frequecnt and completely ruins the user experience. If you need a stable Internet connection then this is a big trouble.

 I have used same Sim and network in Galaxy Note 20 and FE but haven't face thiis issue. I have done, Network settings reset, changed sim and even did hard reset but this issue is always there. I have talked to customer care multiple times but they arent able to sovle this. This issue also remains in SAFE MODE. There is something which Samsung needs to fix. I have seen others users complaining for the same. This issue might be OF LTE /4G Receiver but 3g working fine but I haven't witnessed this in Other phones. 

 I don't know if I will get solution for this or not but if you are buying S21 Ultra do note you might also get this issue. Also I am open to any suggestions which you might have for this issue apart from the things whi I have already mentioned. We tried to visit all from our end. Last and final is switch to IPhone. Thank you Samsung u have care about your premium customer. 

[raviaga]

Dear Samsung today we received one ui4 update. Hope so our Data issue /Internet connection issue will resolve with this. If its not.... Then we request you to please do something. Thank you

[raviaga]

Then we have to request Samsung to call back all devices with the same issue and rectify this.

[Durgeshkapoor]

You check your device and update the situation because I updated my device to android 12 in the afternoon and since then I have faced the same problem 10 to 15 times till now. This is pathetic man.

[Samsung21plus]

I am also having the same issue. Internet works well in a single sim, but in dual mode, 'no internet access' issue starts.

[Samsung21plus]

We must need to raise a request for device replacement..

[Samsung21plus]

How to reach samsung for issue resolution or device replacement?

[raviaga]

We all have to request in feedback form in Samsung members and through Email.

[Samsung21plus]

I posted in feedback form

[Samsung21plus]

Pls share the email ID.

[SushantR]

Hi bro, I too have the exactly same problem using internet on my jio sim on S21 Ultra, the internet gets stuck for few minutes and resumes on its own. This happens about 10 to 15 times a day. I'm already in contact with other persons on Samsung Members who are facing this issue and from the forum its clear that this is a major defect with many S21 Ultra owners in India. Samsung should either replace our devices or refund the amount. They should call back the affected mobile phones as our money over Rs. 1 lakh can't be grabbed for a defective phone. We should fight this together until Samsung gives a final solution.