Original topic:

S21 plus pink line on display after update

(Topic created on: 06-09-2025 09:50 PM)
191 Views
ArunDara
Active Level 2
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Galaxy S
I have updated the software which samsung pushed after updating pink link started on the display it happened just because of the update from samsung 
While i connected to customer support they simply gave suggestion to change the display which was very reduculse worst ever support from manufacturer 
6 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our support team, they have guided you according to Samsung policies.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ArunDara
Active Level 2
Galaxy S
So for the update you rolled out i have to waste my penny from my pocket
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ArunDara
Active Level 2
Galaxy S
Without any damage from my side you are suggesting to make a repair. THIS IS CALLED VERY NICE SERVICE FROM SAMSUNG 👏👏👏👏🙏
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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ram_ram
Expert Level 3
Galaxy S
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try I got free replacement for my s22 mobile display
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