During calls, other party unable to hear my voice at all. My S21+ is 2 yr old device, all of sudden my mic stopped working. Below are the things that i already tried. Pls help me its urgent
- Checked mic hardware through 2-3 different ways and it seems working perfectly fine, even tried *#0283# to see hardware mic
- No such issue during whastapp call
- I can record video where mic records the voice properly
- I did even factory setting reset but still no luck
- it is occurring since yesterday and i havent made any changes to settings, neither installed any app or so
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
