Original topic:

S21 fe whiteline issue

(Topic created on: 06-20-2024 04:03 AM)
819 Views
Riyad04
Active Level 1
Options
Galaxy S
Its a shame that you are charging for display replacement when th customer has no fault and you make him a victim of your software and hardware bug. Its really unprofessional Samsung. If you've made an mistake, then YOU should take the responsibility. A brand should behave like a brand. Or for what reason we would buy a Brand like Samsung when they don't have any brand loyalty. I am suffering from white lines for last 2 months, no solution from customer care but a charge of 23000 taka(bdt) asked. Who would repair a phone 3 years old with 23K!!!!! 
And then I found the back plastic is peeling out of its own. How ridiculous!!! A brand named Samsung's phones backside is coming out leaving its water resistance behind. How could this is possible!!! 
So what was that IP68!!!! 
Impossible things happening with this so called Brand to me now.
Samsung is just selling their problem now. They want to cash the trouble they created. That's just not tolarable...
15 Comments
rajandattabd
Active Level 6
Galaxy S
23k !!! 😳😳
I think you should switch to another brand.
When did you purchase this phone ? Is it official or unofficial?
WajeMahesh
Active Level 5
Galaxy S
Did you reset the phone after update?
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Riyad04
Active Level 1
Galaxy S
Yes. Nothing changed.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We'd request you to share your contact details by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Riyad04
Active Level 1
Galaxy S
No response till date
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Riyad04
Active Level 1
Galaxy S
Everyday I am receiving a new line as a punishment for buying Samsung phone. I will never going to buy Samsung in my life Again...Messenger_creation_65c4b74c-6565-41c5-9314-c9056e7ba169_1000065073_1722113550.jpg
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