Original topic:

S21 fe exynos green line issue

(Topic created on: 10-03-2024 07:57 AM)
301 Views
ni3n
Beginner Level 4
Options
Galaxy S
Recently i update(2 oct 2024 )my samsung s21 fe5g exynos device. Now i face green lon issue in my devise what can i do now ?

7 Comments
TheDestructor
Active Level 3
Galaxy S
I am having the same issue, ir started after oct 2 update
Galaxy S

same issues

Prakashsahooo
Beginner Level 3
Galaxy S
After updating my phone on 2nd oct,2024 a thin but bright green line appeared on my screen
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Builder_Warrior
Beginner Level 3
Galaxy S
Same issue