Original topic:

S21 fe battery drain

(Topic created on: 07-14-2024 11:30 PM)
607 Views
ansarijawwad007
Active Level 1
Options
Galaxy S
S21 fe after one ui 6.0 update draining battery too fast when 5g in use.
Getting on 4 hour of screen time in one full charge
Samsung should check the issue and remove the issue
4 Comments
Sameer
Active Level 8
Galaxy S
S21 FE battery is weak ...we can try to improve it with the following tips and tricks ...

Please refer to the below link...
to enhance battery life
https://youtu.be/DXM7pdW5a-w?si=MyzIiShLX03FRGL2

Also make your phone run 2x faster
https://youtu.be/pgNi1Pmua3c?si=IIBb6EDnMn4KM71g
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that while using 5g networks due to higher power consumption causes the mobile phone to heat, and if the phone is connected to multiple networks at the same time, the battery may drain faster, and the phone heats more than usual.

If you are facing more draining as compared to normal, kindly perform the following steps by the given links to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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