Original topic:

S21 fe New update issues

(Topic created on: 03-23-2024 11:16 PM)
1690 Views
JadejaH
Active Level 1
Options
Galaxy S
The Phone gets on vibration everytime call ends,tried multiple restarts,nothing solves the issue.

Battery draining faster 

App keeps stopping

Im on latest Update of security patch 1 march 2024,Everything is up to date,but the problem is not going 
8 Comments
Prisonsonu
Beginner Level 3
Galaxy S
yes i face same issue battery drain and over heating
Tatsa
Active Level 3
Galaxy S
Experience the same, I must say it is company policy that they put bigs in updates specially the devices which is about to EOL for s/w upgrade. Their intention is that end user buy a new overpriced device asap.
Singh_Jot
Active Level 10
Galaxy S
21fe 5g sn 888 23 modal ਹੈ ya old ? Try Can off all type vibrations in setting ,try mute, app hard setting reset kr skte ho but carefully, data backup le lena hope sovle issue, last Samsung members app help pr call kro or best information k liye ।
JadejaH
Active Level 1
Galaxy S
Old S21 fe 5g
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device app issue: we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Uninstall and reinstall app:
Please ensure a stable Wi-Fi connection to your mobile. Downloading via mobile networks may result in additional charges.
Please ensure enough storage space in your device.
Please ensure your device has sufficient battery for updating software. (above 50%)

Uninstall an App:
From your Home screen, swipe up to open the App drawer. Find the app you want to remove, and then touch and hold the app's icon until a popup menu appears. Tap Uninstall, and then tap OK to confirm.
Some preinstalled apps cannot be uninstalled. Tap App info, tap More options, and then tap Uninstall updates. Or, tap Disable if you do not plan on using the app.

Reinstall the App:
Galaxy Store apps: Open the Galaxy Store, and then tap Menu (the three horizontal lines) in the upper right corner. Tap My apps; from the Apps tab, find the missing app and tap the Download icon.
Play Store apps: Open the Play Store, and tap your profile picture. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.

Keep your apps updated
Developers often release updates to improve their apps performance and compatibility. It is highly recommended to keep the apps on your device up to date.

Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time, or tap Update all to install all available updates.
Play Store apps: Open the Play Store, tap and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps, or tap Update all to install all available updates.

Galaxy device vibration issue: kindly follow the easy troubleshooting steps which might help to solve the issue.

Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Restart the device: How to restart the device:
Please follow the below steps:
Note: If you use the security feature, the phone will require your backup password to unlock after rebooting
Step1: Press & hold the power key.
Step2: Tap on Restart.
Step3: Tap again to Restart your phone.

Sounds and vibration settings
To check 'Sounds and vibration' settings, follow the given steps:
Go to Settings > Sounds and vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
You must manually check that the vibration settings for the required functions are enabled.
To check 'System sound/Vibration control' follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

Change Vibration Pattern and Intensity
Go to Settings > Sounds and vibration >Then check> Call vibration pattern
Notification vibration pattern> Vibration intensity

Check Individual App Settings
If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.
Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.
There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.
Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
shahreen
Active Level 1
Galaxy S
Hi ..my s21 fe 5g has got a white line onscreen left side ...after the March update
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sharu2016
Beginner Level 2
Galaxy S
Hi, I have a bright line on display screen of S21 FE 5G post the latest update.. How to fix it?
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JadejaH
Active Level 1
Galaxy S
Visit Samsung care Free display replacement is provided for one time, avail it
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