Original topic:

S21 fe 5g camera quality is very poor

(Topic created on: Sunday)
119 Views
govi12345
Active Level 4
Options
Galaxy S
After October security patch, camera picture quality degraded very badly.

image


image

See how poor the images quality. Samsung please fix this.
8 Comments
Galaxy S
They want you to upgrade your device?
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prasanna0393
Active Level 1
Galaxy S
Please download Gcam if snapdragon variant.
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opdarks0256G
Active Level 3
Galaxy S
Let me be honest , i have the same device , and to be fair , ididnt get any issues , i have the 888 , 256gb version , but i didnt facedd any issue at all , i would recommend go to camera settings and just reset everything
govi12345
Active Level 4
Galaxy S
Mine is Exynos variant
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AJAB_MORIA
Expert Level 5
Galaxy S
Wait for the next update.
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. We are taking your valuable feedback regarding camera performance.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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govi12345
Active Level 4
Galaxy S
I've tride all the above point.physical condition is fine.
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