Original topic:

S21+ camera slow motion video jitter and loss of fps

(Topic created on: 04-14-2021 08:47 AM)
979 Views
PrashanthSri
Active Level 3
Options
Galaxy S
I am facing issues with my S21+'s slo-mo feature.. the video is jittery.. 
While playing the slow mo video the fps drops below 30 which makes the slomo video look choppy.. 

Anyone having the same issue or was anyone able to solve this issue?
PrashanthSri
Active Level 3
Galaxy S
any updates? or solutions?
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YuvixM
Active Level 7
Galaxy S
Still the same, especially if you share a video on whatsapp, instagram etc...

samsung bought the reviewers that's why the issue is not widely shared...
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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PrashanthSri
Active Level 3
Galaxy S
solution is not helpful, the problem is still persistent.
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PrashanthSri
Active Level 3
Galaxy S
hopefully we get the update soon

Screenshot_20210222-191803_Samsung Members_19213.jpg

ro17
Active Level 1
Galaxy S
Did you receive the update? Did it fix the problem. I'm on the latest update and still no fix. Kindly respond.
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PrashanthSri
Active Level 3
Galaxy S
Not fixed bro
ro17
Active Level 1
Galaxy S
Bro. Are you sure it's not a hardware issue?
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PrashanthSri
Active Level 3
Galaxy S
Yes, I had my device flashed twice and for a day or two the image and video quality are top notch.. but after installing 3rd party apps and regular usage the issue slowly develops.. if it's some hardware issue definitely it shouldn't work even after flashing...
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ro17
Active Level 1
Galaxy S
Oh ok bro
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