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Original topic:

S21 Ultra overheating

(Topic created on: 10-19-2021 09:29 PM)
113 Views
ReaMphaphathi
Active Level 1
Options
Galaxy S
Hi guys  my S21 Ultra still overheats whenever I'm on a video call, or taking videos.

I've updated the software countless times, nothing helps.

Am I the only one? Help somebody, anyone?
4 Comments
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, ReaMphaphathi third party accessories, such as cases, fans, virtual reality headsets, or selfie sticks, could be causing your device to overheat due to the extra power drawn by the accessory or by retaining the heat your device gives off.

 

If you do not have any of the above check the battery usage.

To check the battery usage:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Battery and device care.
4. Select Battery.
5. Select Usage since last full charge.

From here you can see what applications and processes are using the most power.

Is there a specific app (that you haven't had open) that is using more than 25% of your device's power?

0 Likes
SStick
Beginner Level 2
Galaxy S
Mine has also been overheating since I got it in Feb 2021...! 😡
ReaMphaphathi
Active Level 1
Galaxy S
We've been scammed
0 Likes
SStick
Beginner Level 2
Galaxy S
And it was supposed to be the flagship...
0 Likes