Original topic:

S21 Ultra is dropping frames after January update.

(Topic created on: 01-16-2022 09:05 AM)
434 Views
92sayanroy
Active Level 3
Options
Galaxy S
I have seen that after this January update my S21 Ultra starts dropping frames. Unless I restarted the phone problem keeps persisting. This happened to me two times. Is anybody facing this kind of issues?
Model: Exynos 2100
4 Comments
ArjunRaj2006
Active Level 1
Galaxy S
Happens in my S21 too... Dropping frames, Lagging at times...
Arjun1698
Active Level 6
Galaxy S
Yes same
Deuss
Beginner Level 3
Galaxy S

This is happening to me right now multiple times a day I get persistent framedrops the only thing that helps is restarting or turning maytery saving mode on and off looks like a problem with the adaptive refresh rate feature

cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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