Cybusiness
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04-23-2024 07:53 PM (Last edited 04-23-2024 07:54 PM ) in
Galaxy S
What should customers like me who has prebooked and purchased S21 Ultra between Jan '21 and Mar '21 do when we have Screen Green Line Issue. We will be denied Free Replacement as per Samsung 3 years policy and have to pay full for Samsung's Quality issue ?
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Cybusiness
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04-23-2024 08:47 PM in
Galaxy S
Samsung Service Center quoted approx 25k for display replacement in Jan '24 when it was under 3 years. Now they are saying it is more than 3 years and cannot cover free screen replacement
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04-24-2024 11:22 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
Warm Regards,
Samsung Customer Support
erode
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08-30-2024 11:53 PM in
Galaxy S
Today I got green line issues after update .how can I solve this problem samsung galaxy s21 ultra 30.8.24