S21 Ultra Back Plate Coming off

[AnindyaSom]

Hello everyone,

Although I have seen this issue happening with other people but wanted to know if any S21 Ultra owners are facing issues of their back plate coming off due to maybe weak adhesive?

Any recommendations? Device is beyond warranty now as it's almost close to 2 years now.

Everything else seems to be working fine, battery backup, display etc.

[AnindyaSom]

Hi Ankit, the price that I was charged was 5k total.

[Anikroyale]

Hi! Its Anik! But thanks for the information, it will surely come in handy :)

[SrajTech]

This sometimes happens
Visit service center, they will fix it for some amount

[AnindyaSom]

Thanks Sraj, yes that's planned for this Saturday.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[NrudevPatil]

Yeah my back glass came off a little and it got water damaged 🙂

[AnindyaSom]

That **bleep**, if it came off, it's best to use a strong case.

[Vishalvr46]

What did the service centre guys say and did they fix it?

[AnindyaSom]

Hi, yes they did it, total cost was 5k, had to give an initial deposit (I gave 2k) for them to order the part and then the part arrived 1 week later and they did it within 1hr.

[MJSingh93]

it happened with my phone, service center said same, I went to regular shop they did in hundred, no part was damaged, glue got less adhesive