Original topic:

S21 Ultra 5G gets freezed !!!

(Topic created on: 02-08-2022 12:25 AM)
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Blacklist009
Beginner Level 2
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Galaxy S
Its just about 5 months when i bought my new phone s21 Ultra 5G. Now it is getting freezed when im opening the camera app on phone and remaines freezed for about an hour or less.
Im facing the issues even after updating the device also. As a Samsung fanboy im using this device .. If someone can help me regarding this issues my tell.
#samsung #s21ultra5gissues
2 Comments
MuzikD
Expert Level 2
Galaxy S
Clear cache and data of camera app. Then try...
first long press on Camera icon>app info>storage>clear cache/data>and click on force stop
then try again
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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