Original topic:

S21: Possible bug/Issue with Routines (June security patch)

(Topic created on: 07-20-2023 04:20 PM)
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PrashantJoseph
Active Level 3
Options
Galaxy S
I have a simple routine from 10 pm to 6 pm, which is for sleep time.
The routine is straight forward, turns on power saving mode, grey scale, turning off wifi, data, bluetooth, sound volume.

In the reverse options i am not turning back on data and bluetooth.

At 10 pm it is able to trigger the alert amd it follows all the instructions but at 6 am it doesnt seem to run at all.

Have tried clearing cache/data, started fresh with the routines but no changes.

I have enabled Unrestricted battery for the Routines app.

Looks like this is an issue only if Power Saving mode is enabled with option "Limit apps and home screen".

If this option is kept unchecked, then the routine is able to end successfully.

Looks like a bug.
Is there anything that i can check.

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4 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy S
Any update on this issue, i got the July update
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Galaxy S
Should i go back to OneUi 5.0? Or wait?
Some recent update has broken " Modes and Routines".
Is anyone even checking?
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Galaxy S
I was about to fix this issue by removing Routine+.
It is a bug as far as i am concerned and Samsung customer support is pathetic, a bunch of people only copy pasting scripts, who do not even read properly
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