S21 Fe (Exynos 2100) Network problem

[Subimal_Das]

Jab phone heat hota hai jayda nahi serf 40⁰ cross karte he network issue chalu ho jata hai network 5G se 4G pe ajata 5G network ko force karne par v aisa hota hai aisa kyu…?

Mana device k heat ko manage karne k liye aisa hota hai ushka control humare hath mai hona chaiyea kyu ki ek to yeah device humea garam rehta hai.

Matlab itna gathiya experience kaya bolu na VoNR dea gaya na eksathe dono sim mai 5G chalta hai aur upar sa yeah problem dimag pura garam ho jata hai.

https://youtube.com/shorts/F8jY36MHDYs?feature=share

Proof ☝️

Ishaka koi solution do Samsung.

[Mahesh28]

Yeah, especially in indoor conditions, network is very poor in samsung phones. For me while playing BGMI I am facing high ping issues.

[Subimal_Das]

Han woh dikkat to hai he lekin yeah to ek alag e headache hai.

[hellogoogleee]

Normal use me v heat hota hai kya??

[Subimal_Das]

40⁰ ishka normal temperature manlo

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

Please follow the easy troubleshooting steps which might help to solve the network issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as 5G/LTE/3G/2G(auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

We have noted down the feedback about the feature . We are continuously working for making our products better and more efficient.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Subimal_Das]

Software sudharo apna yeah sab kisi kam ki nahi mai sara kuch chiz try karne ke baad he bol raha hun…

Phone garam hota hai processor ke waja se yeah acchi tarha se malum hai Lekin solution aise dete ho ki jaise tum logo ko kuch nahi malum phone hum apne marzi se garam karte hai then sokh se report karte hai 😡

Sirf 40⁰ temperature cross karte he phone 5G se 4G pe ajata hai aur yeah phone humesha 40⁰ par rehta hai indoor normal YouTube, Facebook, Instagram usage mai aur outdoor to kaya batau

Lekin inko to koi farak he nahi padta aisa solution denge ki hum garam kar rahe hai phone to apni marzi se

Bahut sare device use kiya lekin itna gathiya experience nahi hua mera pervious device VIVO V20 PRO ish se accha 5G chalata tha usmai koi network issue nahi tha ishmain to normal condition mai v network kam ata hai jaha network thoda kam milta hai waha to ishmai network rehta he nahi lekin mera ush Device main 1-2 network bars rehta tha

Woh device sach mai kafi accha tha powerful kam tha lekin jitna din use kiya experience bahut accha har chiz mai bekal ish device ko liya.

Yeah 1st time v aur last time v Samsung per dubara kavi Samsung liya to…

[Tech_Al]

After 2 months of back and forth on this issue, I have emailed Samsung as follows:

This is likely the last Samsung product I will purchase.

Will not trust a company that continually fails to acknowledge an issue with its product and simply keeps on asking customers to take it to the service centre.

I ask, what miracle will happen at the service centre when it's a flaw with the product?

So many customers are complaining about this issue worldwide (i.e., losing network whenever signal is low and then failing to reconnect) and the same on your Samsung Members community but your CS representatives call back and say they have never heard of such an issue. This itself shows that you are deliberately trying to not acknowledge the issue.

Losing 1 customer like me is not a big deal I know. In any case you can consider my complaint closed. I do not wish to waste my time following up on this anymore. Will get these devices exchanged and move to an iPhone which in my past experience has been the most reliable device. Maybe lacks functionality but at least reliable.

[Subimal_Das]

Yes you ar right bro about Samsung,
I am also going to switch device
I am already ordered Iqoo neo 7 pro
As of now I don't switched to iPhone because some lack functionality that's why I think this not right time for me to switch to iPhone.