Original topic:

S21 FE

(Topic created on: 12-23-2023 08:41 PM)
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Ankit_Naik
Active Level 6
Options
Galaxy S
Anyone facing Audio distortion issue after One UI 6.0 Update?
I am getting Audio Distortion problem when i play music which has bass. If equilizer is turned off music is clear. But this doesn't have that immersive experience. This problem is in both bluetooth and device speakers.
3 Comments
Joy0
Active Level 1
Galaxy S
Anyone get one ui update in s21 fe exynos??
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KamalP12
Active Level 6
Galaxy S
I'm Not getting this issue
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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