Original topic:

S21 FE glitches and issues

(Topic created on: 05-28-2024 05:05 PM)
597 Views
tywap
Active Level 3
Options
Galaxy S
Does anyone else has this issue nowadays 
1 Suddenly there is no sound in media in youtube or video calls but after restart it's back.

2 When you zoom in to read something on notes everything even the menu and quick panel is zoomed and needs a restart again to be normal.

3 pathetic battery which doesn't last more than 3 4 hours somehow 

4 network drop issues particularly in 5g it's pathetic while other samsung 5g phones in same locality works perfectly. 

6 vibration intensity has gone down as well as sounds intensity has been lowered .


Basic functionality of the phone is raking calls and battery 
Which has been doomed after update ui 6.1

Does anyone else feel the same?
8 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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tywap
Active Level 3
Galaxy S
Did already it's not a solution!
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Ramees_Cp
Active Level 1
Galaxy S
Does this happen after update 6.1?
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tywap
Active Level 3
Galaxy S
Yes after updates idk why the phone feels jittery and laggy and weird and heats up as hell.
From 100% to 20% in 1 hour video call and phone whining about overheating that too I have to switch off 5g and use 4g
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Ramees_Cp
Active Level 1
Galaxy S
I am using s21 fe snapdragon, and I don't have so called issues.
Using ui 6.0
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tywap
Active Level 3
Galaxy S
Exynos has these
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Sameer
Active Level 8
Galaxy S
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