Original topic:

S21 FE- Standby/overnight Battery draining

(Topic created on: 07-04-2024 07:14 PM)
1774 Views
lakshmikantreddy199
Active Level 3
Options
Galaxy S
Hello,
I'm using samsung S21 FE since 1 year 1month, Im not a heavy user. Mobile condition was decent till June 1st week. Later I have updated software system from one UI 6 to 6.1. From then my mobile's battery was draining in standby/ while not using it

Issue: It was draining 1% for every 3-4 minutes while not using the mobile. I have followed all the troubleshooting steps and visited official service center, they have hard reset the mobile. But no use, Issue still persist. I have seen many s21 fe users facing the same issue posted in twitter, youtube

And I have disabled all the features which cause battery drain, Still the issue exist

It seems there is some hardware issue that caused due to the software update. Since it is the issue from Samsung. You should investigate and resolve the issue for free of cost

If it is not a case I will file a case against Samsung India in consumer forum. Since I caused due to software update and As I mentioned Im a normal user

Please check the images below


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34 Comments
JoeJissthomas
Active Level 1
Galaxy S
This is common issue. I need to charge 3 times per day
Galaxy S
What's the issue actually. Is it a battery issue or any hardware issue.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
Galaxy S
I have done it multiple times. Even I have hard reset my mobile by official service center people.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Galaxy S
May I know what's is the issue.
goodthings
Expert Level 5
Galaxy S
After One UI 6.1 update, factory data reset or not?
Galaxy S
I was facing the issue after 6.1 update. Later I have done factory reset/hard reset, But Issue still exist.

I don't know what to do. Many s21fe users facing the same issue after update
0 Likes
goodthings
Expert Level 5
Galaxy S
OK, kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.