Original topic:

S21 FE Exynos battery backup

(Topic created on: 3 weeks ago)
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iM20
Active Level 3
Options
Galaxy S
My S21 FE (bought in September 2022) is giving 1.5 hours of screen on time mostly with medium usage during these hot summer days. I am getting this on WiFi. I charge the phone upto 85% and charge again when it reaches 20%. "Link to Windows" app runs in the background most of the time. 

See the screenshot. What I understand is the background usage of Amazon Music and JioCinema is very high.

So what's the screen on time you are getting on your S21 FE Exynos these days (during summer)?

image


4 Comments
AJAYsaini99
Active Level 1
Galaxy S
Watch my video on my youtube channel How to Increase Battery Performance ( Real Technical ) Youtube Channel
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iM20
Active Level 3
Galaxy S
Please share the link.
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yasharthparas
Active Level 3
Galaxy S
Yes for past a month or two the battery backup of s21fe exynos version is terrible, even heating management is being very poor. Hope Samsung do fixes it soon.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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