Original topic:

S21 FE Back panel is peeling out

(Topic created on: 09-11-2023 11:28 AM)
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creativeSumitra
Active Level 3
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Galaxy S
Hi,my S21 fe back panel is peeling out.This was due to worst materials are using during Manufacturing.Is there any warranty available for backpanel.
21 Comments
Galaxy S
Both A53 and S21 Fe has the same problem, go to service and get that fixed, if under warranty it's free else pay upto 200 I guess
ab03
Active Level 3
Galaxy S

will they change whole back panel or just fix it with glue?

Galaxy S
Mine is under warranty and it was glued for free
Galaxy S
Thanks you
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splendidviper
Active Level 1
Galaxy S
I'm facing the same problem in my S21 FE bro... I went to the Service center 2 days ago..but they told me that it is my battery problem...or else it is motherboard problem...I mean it hasn't been a year,how can they say it where the phone is working fine..The phone is still in warranty period..Facing problem within 1 years..I couldn't imagine such a problem in such a premium phone..Now I regret buying this phone...I should have added some more money and gone for Iphone or Google pixel ...
suman6746
Active Level 8
Galaxy S
This is the major problem for all samsung phones having PLASTIC BACKPANEL. Earlier I.had Samsung A52s 5G. And it happened to that handset also. Reason for adhesive weak- 1. Over heating 2. Frequently water contact.
Devv_007
Expert Level 5
Galaxy S
It even happens with glass panel phones.They are using cheap materials and adhesive for cost cutting i guess.
suman6746
Active Level 8
Galaxy S
Really? Glass back also? **bleep**
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your concern and we will request you kindly visit the service center for a physical inspection of your device by a Samsung expert engineer. So that he can check the exact issue with the device and fix it as soon as possible. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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