Original topic:

S21 FE 5G slow motion capture is bad.

(Topic created on: 10-25-2023 10:34 AM)
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govi12345
Active Level 4
Options
Galaxy S
The slow motion video option in Camera is capturing very poor slow motion videos. The Slow motion is also similar to super slow motion. It is not good at all.anyone has oberved it.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

In case the issue still persists, Kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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