Original topic:

S20fe Camera quality

(Topic created on: 08-04-2022 06:49 PM)
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Fahim0321
Active Level 1
Options
Galaxy S
After updating to the latest version of software and security patches (1jul2022) my s20fes camera quality is downgraded 🥲 I don't know Samsung did it intentionally or not, after updating camera is taking warm tune photos and at the night there is very big difference, photos are not good as they used to after the update. 
Please let me know if anyone facing the same difference ..or how to fix this problem! 
I wish I could show some photo samples, but I didn't take any specific photos (for comparison) before or after updating.
4 Comments
Addy1712
Active Level 5
Galaxy S
Buddy if u want instant solution go to samsung service center and ask for install older update which u use before update problem solve
SantiLeo
Active Level 1
Galaxy S
Exactly the same thing happens to me, my front camera is horrible, it takes photos that make you look like a ghost.

There are many other people with this same problem on the S20fe 5g.

Please Samsung, fix this front selfie camera issue.

The camera was working fine before the updates.

Users have the right to choose the benefits for which they paid.

I leave the threads of other people that I could find with the same problem:

 
 
 
 
 
 
We already do factory resets, cache...etc...etc...etc...

The problem is another, and it was generated with some update.

We are waiting for a quick fix Samsung.


cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.

2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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gag4n
Active Level 3
Galaxy S

Well I had the same question whether Samsung purposefully degraded the camera or the selfie camera had the same performance since the launch. Only answer I could get was Samsung had broken the Night Mode feature in Android 12 for S20fe. Whereas the Selfie Camera performance remained like that only.
To fix your Selfie Camera issues you can install Gcam which gave better performance in selfies and other areas too!

Link to Download Gcam for S20fe 5G ( SD 865)

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