Original topic:

S20 Ultra battery backup issue

(Topic created on: 12-03-2020 08:05 PM)
295 Views
ashu14
Active Level 3
Options
Galaxy S
Hi Members, Anyone facing Battery backup issue in S20 Ultra Indian version. As per my understanding and testing with US version having Snapdragon is way better in battery backup. If Samsung is using inhouse developed processor than it should perform better as compared to 3rd party processor. Samsung needs to learn how Apple is doing a great engineering with there own HW and SW. Why Samsung is making fool of Indian customers as they might have known this issue because they have done the testing of both the phones and should have known the issue but still they are selling this to customers and might be thinking that how smart they are... Admin now really don't give a general reply that do this testing and stop background apps. I have already done that, factory reseted the phone. Used only default apps, You yourself can check the reviews posted by many bloggers and they too had confirmed tgat don't buy Exnos version bcz its nothing as compared to Snapdragon model. 
4 Comments
GOPINATH-R
Expert Level 5
Galaxy S
its true.. they don't care us....
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ashu14
Active Level 3
Galaxy S
No update from admin. This clearly shows how much Samsung cares for customers.. #Samsungadmin
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ashu14
Active Level 3
Galaxy S
@admim
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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