S20 FE Fast battery drain and display frame drops

[Dakshh]

Phone is just 2 weeks old and I have already started to experience issues with the powerful "exynos 990." The main issue is - FRAME DROPS. There are frame drops in among us, such a low power consuming game, instagram and sometimes youtube. Moreover battery drains very fast and thanks to "MISER SAMSUNG" for providing 15w charger (even in top tier phones)  which charges in 1h 30-40 minutes though the phone supports 25w fast charge. And not to forget device heating, it gets hot even if u are only on a call and with camera things are more worse

[Ehsank]

i suggest you to do some battery saving settings your phone is new need some optimisation, so if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.

[Dakshh]

Thank you very much, and any suggestion about frame drops ? i get surprised seeing low refresh rate even in scrolling through insta that i immediately go to settings to check wheater i m using 60hz or 120hz and get shocked ☹️

[Ehsank]

first perform all above settings observe 1-2 days then give feedback here if possible

[Dakshh]

okay, sure 👍

[Ehsank]

for heating just wait with time spend, and with some future update also with above settings it will control with a certain limit, but not completely as you know exynos

[YesImAk]

Samsung provides 9 watt charger with S20 FE indian variants

[Dakshh]

and then there's realme providing 65w charger even with 20k phone

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support