Have been using the S20 Ultra for quite some time now.
The camera worked perfectly well when I got the phone. Around 3 or 4 months back I started noticing that my camera doesn't focus on 1x but is focusing well on 0.5x and above 5x. Read a lot about it on the internet. Some are saying that it is due to a software bug and some are sure that it is a hardware issue. I found a temporary fix that I can get the picture in focus at 1x by shaking my phone but let's be honest I didn't put so much money into a phone so that I have to shake it to click a clear picture. Has anyone have had this same issue? If anyone of you reading this is able to get a fix for this please let me know. If anyone has went to Samsung Service Center and the issue got fixed let me know
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
* Reset camera settings Camera > Settings > Reset settings > Reset.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
