Original topic:

💩🔴 S20 Plus Auto restart after new Sept patch

(Topic created on: 10-11-2023 09:01 PM)
930 Views
s24karthik
Active Level 7
Options
Galaxy S
Hi Team 

🔴 Occurred after September update SIHWI4 130Mb got it on 10-10-2023 

Noticed instant full freeze in Galaxy S20 Plus 
1. Full charged at 100% by 7-8PM & Removed 
2. Was using twitter & normal posting in it 
3. Instant freeze , Full blackout
4. Device complete back out 
5. Back to Samsung boot logo
6. Device back to lockscreen page

🔴 But no sign of any restart system shows still running since 18hrs 

Setting ->> Status ->> Uptime is still 18hrs even after freeze restart so it was stuck in something

🔴 1st issue ever since 2020 & 1st time after installing the " September Patch SIHWI4 " 

After update on 10-10-203 the following was done
1. Installed Sept update 139MB
2. Power off + Cache clear 
3. All apps updated + night stand by

Today 11-10-2023
1. Full day as usual no issue
2. Just after doing the above it occurred.

🔴 Also no auto restart or Device care optimization is turned on 

🟢🟢 Please Chek on this issue can be next as GREENLINE ISSUE 

Also sent the error logs and necessary report 

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13 Comments
Jassimsheik28
Active Level 8
Galaxy S
From which you took that screen shot
0 Likes
s24karthik
Active Level 7
Galaxy S
Which one
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Jassimsheik28
Active Level 8
Galaxy S
App
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sam77744
Active Level 8
Galaxy S
Last screen shot..which app?
0 Likes
s24karthik
Active Level 7
Galaxy S
DevCheck
CODM6567
Expert Level 5
Galaxy S
It can be first sign of motherboard failure. Keep an eye on it.
Some Exynos processor doesn't age very well
0 Likes
s24karthik
Active Level 7
Galaxy S
🤣
0 Likes
gnash
Active Level 7
Galaxy S
Share so no other could loss his MONEY and PEACE in this year offer

https://youtube.com/shorts/52XDeK1Qt4k?si=ka3UKcZkIMo0ME41
Before buying check these links short alert ⚠️ 📢
https://youtube.com/shorts/YPF9BP5qtXs?si=K9r--i21FiY7xc37

https://youtu.be/S3tJAxs0eno?si=TXyr9d3rg9eS7aRZ
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support

Thank you for sharing your valuable feedback regarding the software update. As you have already shared the log file of the issue. We want to inform you that you will get an update from the concerned team end.

Warm Regards,
Samsung Customer Support.

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