Original topic:

S20 Fe | Echo during voice calls on the opposite line

(Topic created on: 02-17-2022 04:21 PM)
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s20Fe_rv
Active Level 1
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Galaxy S
On my S20 FE I am facing this issue where whenever I recieve/make a call, the person on the other end hears echo of their own voice, this issue happens only in earpiece mode though, when I switch to loud speaker they do not get echo anymore. This is very annoying and it is gettijg very hard to talk on calls, does someone knows a fix for this, could it be an software or a hardware issue?
7 Comments
AYush2313
Active Level 10
Galaxy S
Report this issue to your service provider...
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s20Fe_rv
Active Level 1
Galaxy S
It is happening with both sim card's so I dont think it is service provider
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AYush2313
Active Level 10
Galaxy S
So that's airtel ?
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s20Fe_rv
Active Level 1
Galaxy S
Jio and Airtel
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thisisabilash
Active Level 2
Galaxy S
Hi I'm getting this issue from today. The caller on the other side is saying this thig to me. First i thought it's network issue. But every caller is saying the same thing. Last week i got a green vertical line on my s20 plus screen after the latest software update.
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings!

 

This is in reference to your concern regarding "Vertical green lines on your S20+ display screens"

We would like to understand more about your issue, so as to address it and provide you with a better experience.

 

We therefore request you to please share your contact details and your current city, so that we can get in touch with you to understand your concern.

Additionally, we would also like to know the status of your warranty period/date of purchase, so that we can proceed with the next steps accordingly.

 

Thanks & Regards.

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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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