Original topic:

S20 Fe 5g Camera Auto Mode

(Topic created on: 07-12-2023 10:32 AM)
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Krish0205
Beginner Level 2
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Galaxy S
Quite recently I'm starting to face a problem regarding my S20 FE 5G camera's auto mode. Whenever I click an image in auto mode in any dark environment, after processing the dark areas of the photos always gets Faded. Idk what's happening and it's not an hardware bug because when I capture the picture in same environment using Google Camera, the photos never get fade. One more thing is that I haven't seen any post or video related to this bug so I don't even know if this is happening to me only and this fade only shows in the stock gallery app and in Adobe Lightroom other than that it shows normal whenever I post it on instagram or WhatsApp. If anyone of you also facing this issue then please let me know.
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      cs_member10
      Expert Level 5
      Galaxy S

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

      Note. please attach the error log file within 15 minutes of the error occurring.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

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