Original topic:

S20 FE Data connection goes off often.

(Topic created on: 02-12-2023 05:30 PM)
186 Views
öNonMonkö
Expert Level 5
Options
Galaxy S
Hi,

The data connections, both mobile and WiFi, go off very often.

There was no problem with the pre-installed OS, then with the first OS update + factory reset the data began going off. I found the solution somewhere and the problem didn't recur till the latest OS update + factory reset.


Could someone please suggest the remedy for this?

Thanks.
3 Comments
Record4
Expert Level 1
Galaxy S
I think Maybe with Bixby routines. Check once and also check wifi control history. You may get solution.

From Mahammad Rafi.
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öNonMonkö
Expert Level 5
Galaxy S
I don't use Bixby; besides it's not activated.

But I think I found a solution

GENERAL MANAGEMENT - RESET - RESET NETWORK SETTINGS.

Let's see what happens.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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