Original topic:

S20 FE 5G battery backup problem

(Topic created on: 08-07-2024 07:18 AM)
272 Views
TechyKamal
Active Level 7
Options
Galaxy S
Accubattery is showing that my phone's battery health is 77%. Should I replace my battery? I am already getting very low backup. And if anyone has replaced the battery, what's the approximate cost?

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9 Comments
Sameer
Active Level 8
Galaxy S
Check the same in Samsung Members in DIAGNOSTICS..don't rely on 3rd party app
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TechyKamal
Active Level 7
Galaxy S
In samsung members app, battery life is showing NORMAL instead of GOOD. It's showing normal since almost a year.
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Zain1999
Active Level 10
Galaxy S
Batteries have a life of 3-4 years in ideal conditions. There are some factors you can change to lead your device to better battery health, here are the following:
• Use battery saving mode,
• Turn off location, mobile data when not in use,
• Use battery protection that will limit battery to 85% which will increase the longevity of the battery as conapired to charging it to 100%,
• See which apps utilize the most battery are disable background usages usually it is Google play services.

Other factors to keep in mind:
• If you dropped your phone, your battery can be negative affected and there is a very small chance of malfunction by consuming more battery.
• Using phone outside 15°-35°C isn't optimal for your battery.

If this answer was helpful, click on the three dots and mark this comment as a solution. Thank you for reading.
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TechyKamal
Active Level 7
Galaxy S
When even 100% charge is not giving basic battery life, why will I limit it to 85% now!
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SUSANTA3
Active Level 5
Galaxy S
Please don't use third party app. BTW https://youtu.be/RwJP2C8jf-o?si=cCi0-rzgWoRj7xjV
You can try these
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TechyKamal
Active Level 7
Galaxy S
I don't use this app regularly. I downloaded it just yesterday
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Reacher003
Active Level 3
Galaxy S
Use dark mode, switch 120 to 60 HZ, switch 5G to 4G, turn off AOD(Always On Display)
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that we does not recommends to use any third party application for check the battery health of Samsung device, however, you can also check the battery health using the Samsung Members app, Battery Status(Battery Status (Battery life + Battery Capacity)). if it shows bad or weak then you have to visit the service center, else it is showing normal there is no need to worry.

Moreover, kindly perform the following steps to resolve your battery draining issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Selvawtu
Active Level 1
Galaxy S
The approximate cost will be 2700 inr