I'm having network problems after the update. To be specific I'm not getting VoLTE anymore although it's enabled on my phone. I'm only getting 2G signal.
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on Network operators. Step5: Select automatically. Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Step6: Tap on OK. Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
I am actually facing the same issues . my OnePlus 7 pro was working super well but now after switching to S20 FE 5G it's very poor. The Volte drops very often and the towers shows full then 1 bar then full again meanwhile volte is gone. As temporary measure I have been using Wifi calling but that too as issues once the network's gone wifi calling automatically turns off. Please fix this issue Samsung.
This issue was resolved after the security update. Please verify that your phone is upto date. Currently I'm using 5G without any problem. Latest security update for April is available
