Original topic:

S20 FE 5G Android 12 Update Issue

(Topic created on: 01-13-2022 06:35 PM)
574 Views
Yoganandan
Active Level 1
Options
Galaxy S
I have noticed the sound is very low in YouTube, Disney + HotStar, SonyLiv, etc. Even offline video apps but this issue is not with the audio apps like Jo Saawn, Amazon Music, Spotify etc.. 

Even I had Smart Tutor help and they did some cache clear for Sound Alive, Sound Picker and some other system apps. But I'm facing this issue still.

Samsung please provide patch update as to resolve this issue.
7 Comments
iitiansumit
Active Level 5
Galaxy S
Go to your system settings and increase your system volume
0 Likes
Yoganandan
Active Level 1
Galaxy S
Tried but no use
0 Likes
iitiansumit
Active Level 5
Galaxy S
Contact service centre
0 Likes
BVikram
Active Level 9
Galaxy S
Very sad to hear this. Samsung did it again rushing and releasing a unstable version.
kingo_s
Active Level 4
Galaxy S
Do error report in Samsung member app
:Tap and press app icon
Select: error report
: Select category and report Screenshot_20220113-095115_One UI Home.jpg
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
DasArunangshu
Beginner Level 2
Galaxy S
Hotstar is not playing any show in this device. All the permissions are allowed but the hotstar is not playing any show. Whenever I like to play something, the app screen remains black. Sometimes after it shows the app is not working.
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