Original topic:

S10e - Green screen after last software update 01Nov - Fixed and Again

(Topic created on: 12-14-2020 05:54 PM)
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TechZu
Active Level 4
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Galaxy S

My s10e has become completely green after latest software update (01/oct/20 one ui home 2.5). With lots of trial and error I am typing from the same phone, but have green tint. 

 

For me this is caused by the last software update and I don't want to change the display panel - any suggestions to proceed further ?

 

I already have completed factory reset on the phone and is able to access it.

1. But the boot logo is not coming up - unable to figure this out yet - any fix?

2. I am unable to get into system cache wipe or recovery menu as well. - any thoughts? 

Please help. 


Service center is suggesting changing of display panel, after a less than 5 minutes check, but I don't think it will solve the issue and more importantly, the issue can come back/persist. Please suggest/help

 

Thanks

Zuraiq

11 Comments
TechZu
Active Level 4
Galaxy S
My green tint in the screen continues... I am using the phone now a days, everything is seen with a green layer - difficult it is, especially the camera.

I contacted Samsung multiple times via different channels and their support was not upto the mark, in fact very disappointing. They are telling display to be replaced, which I don't agree as 9t is a software issue IMO. I am waiting to hear further from Samsung albeit with little or no hope now! Noone cares!

I have enrolled myself for UI3.0 beta and updated. The green tint issue is not resolved yet... This is the update I want to share which I hope will be useful to some of the team members!
TechZu
Active Level 4
Galaxy S
further updates:

updated with UI3.0 Beta2 today. the green tint issue is not solved yet. I sent another reminder mail to Samsung and awaiting their response.
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