Original topic:

S10 taking so long to charge.

(Topic created on: 12-14-2020 05:22 PM)
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Steppenwolf
Active Level 1
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Galaxy S
Yesterday,when i connected my S10 to charger,it said moisture is inside my port and asked me to clean it with a hair dryer. So after drying it for some 25seconds.the warning message didn't appear.but today,when i connected my device again,it's taking so long to charge.it took approximately 30minutes to charge 10%.i have been having battery drain issue with this phone within 6months of purchasing. The phone started overheating since a few months.it's okay for the past 1month.now it's out of warranty.i couldn't take it to the service center when it was under warranty due to corona.what should i do?i'm thinking about switching to Apple next time.very disappointed with samsung.
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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