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Original topic:

S10+ software update deletes predictive text

(Topic created on: 04-09-2020 01:50 PM)
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Des1963
Beginner Level 3
Options
Galaxy S
I've just updated my S10+ and the predictive text and spell check have disappeared. I've tried the different advices to fix it, but it's not working. Please help!

1 Solution


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Solution
Nora_sam02
Moderator
Moderator
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Galaxy S

Sorry to hear that . Can you try going to Settings > General Management > Language and Input > On-screen Keyboard > Samsung Keyboard > About Samsung Keyboard, to see if there is an update prompt for the app as a whole. If not, you could try 'Reset To Default Settings > Reset Keyboard Settings', although please be aware that this will remove any personalized settings, requiring you to set them again. Let me know how you get on.

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11 Comments
Nora_sam02
Moderator
Moderator
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Galaxy S

Hi Des,

 

So, go to Settings>General management>Language and input>On-screen keyboard>Samsung keyboard. Click About Samsung keyboard,click the i icon in the top right hand corner. Click Storage, at the bottom of the screen you will see 2 options > Clear Data and Clear Cache.

 

Please let us know of the results!

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Des1963
Beginner Level 3
Galaxy S
Thank you for responding. I have tried that, but it is not working.
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Solution
Nora_sam02
Moderator
Moderator
Options
Galaxy S

Sorry to hear that . Can you try going to Settings > General Management > Language and Input > On-screen Keyboard > Samsung Keyboard > About Samsung Keyboard, to see if there is an update prompt for the app as a whole. If not, you could try 'Reset To Default Settings > Reset Keyboard Settings', although please be aware that this will remove any personalized settings, requiring you to set them again. Let me know how you get on.

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Bash007
Active Level 5
Galaxy S
Go to settings, language and input, select on screen keyboard and then Samsung keyboard. from there enable predictive text and spell check. should now be enabled.
Pierre44mp
Active Level 9
Galaxy S
you guys are awesome, love the Samsung community ❤
JeffOYB
Beginner Level 2
Galaxy S

None of the solutions worked. 

 

I note that predictive text was working. Then it stopped. I have Android 9, Samsung Experience 8 (i think).

Enabling the predictive doesn't seem likely to me. Since it was working before it was obviously enabled. None of the complainers had disabled their predictive. Maybe an update turns it off? 

Anyway, my predictive is enabled. It just doesn't work anymore. It worked a month ago. I changed nothing.

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Des1963
Beginner Level 3
Galaxy S
Thank you Nora_sam02 and Bash007. Much appreciated. It's sorted now.
DonKema
Active Level 1
Galaxy S
@des1963 please could you follow back? let's grow our level 😂🤣😆
Zakud
Active Level 4
Galaxy S
mines is enabled but my words are gone
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