Hi Yunsa, please email to tellus@samsung.com and we'll be in touch.

Hi Elpece, try this , go to settings , device care, storage , three dots on the right , storage settings, touch on the USB portable storage at the bottom touch unmount.

Hi Ursula, Tap on my File app, ( here sdcard0 is phone's internal storage, while sdcard1 is the microSD card ) First open sdcard0 and browse to DCIM, Camera. Here you'll find any shots taken by your camera. Tap the three dots at the top right of t...

Hello Alice, Touch settings. > Apps. Locate then select the appropriate app Tap Storage. Tap Clear cache (bottom-right).

Hi Veez,try Smart View is an easy way to screen mirror content from your Samsung phone. Most new Samsung mobile devices have Smart View built in. You can also download the Smart View app if it's not a native feature on your device.