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Original topic:

S10 plus Display Issue

(Topic created on: 09-16-2021 03:45 PM)
279 Views
Aneesh24
Active Level 1
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‎09-16-2021 02:16 PM in 

Galaxy S
My S10 plus is showing display issue, the black is not jet black but little greenish and white is also not fully white. I had installed MS Teams and other work related Apps and noticed that it started after it. I did uninstall those apps, but the issue still persists. Has anybody seen this, any recommended fixes? My warranty period is over.
6 Comments
noman7
Active Level 4
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‎09-16-2021 02:40 PM in 

Galaxy S
I have Note 9 and I m facing display color fade problem after latest security update.....Black is looking grey...Colors are not normal.....I did factory reset....But issue still persists....
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sammy25
Active Level 10
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‎09-16-2021 03:45 PM in 

Galaxy S
2 possible reasons for it:

1) it can be due to software update.
2) you display hardware issue.

I would suggest wait for next update and if issue still persist visit service center.
AlphaTrion
Expert Level 1
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‎09-16-2021 05:48 PM in 

Galaxy S
This issue is known to occur in samsung devices since a long time. They haven't done anything yet to prevent this from happening.

You will have to replace the display according to samsung.
Never choose samsung again.
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spforsure
Active Level 1
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‎09-17-2021 01:28 PM in 

Galaxy S
After the recent update, my adaptive eye comfort shield just turned on. Try turning it off if its on.
Aneesh24
Active Level 1
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‎09-19-2021 01:44 PM in 

Galaxy S
Found a temporary fix, thought of sharing it. First, you need to enable developer options. Then go.to developer options, under that, toggle Show Surface Updates option, the screen flickers and may turn pink and then settle after couple of flickers. After that I see the black looks much better, I turned this option off again after few seconds. This is temporary fix, as I tuned if off, not sure what's the side effect of keeping it on, if anyone knows, please share.Screenshot_20210919-133919_Settings_57076.jpg
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Samsung_Support2
Expert Level 3
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‎09-19-2021 11:36 PM in 

Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.   

Warm Regards,  
Samsung Customer Support   

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