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08-10-2020 11:42 PM (Last edited 08-10-2020 11:50 PM ) in
Galaxy S- Mark as New
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08-11-2020 01:41 AM in
Galaxy Sclick on plus+ icon and send error report with specific section
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08-11-2020 07:27 PM in
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08-11-2020 07:31 PM in
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08-12-2020 04:22 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Samsung customer’s safety is on top priority that is why this concept is introduced with logic that whenever handset temp. or ambient air temperature goes up to certain set limit, then device automatically restrict fast charging or even some time stops charging. But post device temperature reaches to normal after cooling down the set, then automatically set starts charging normally.
Note:- Kindly turn off the handset for 5 minutes to cool down and recheck.
If the issue still persist kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-12-2020 08:52 PM in
Galaxy Sbut as I mentioned in my post this issue remains for 1 or 2 days. I haven't observed any heating issue so far. apart from that charging pin works only by one side. I think heating not an issue in my case.
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08-20-2020 01:37 AM in
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08-20-2020 08:55 AM in
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08-20-2020 12:26 PM in
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08-23-2020 04:30 AM in
Galaxy S