Original topic:

S10+ Sim card removed error the last update

(Topic created on: 09-07-2021 09:50 PM)
383 Views
Bassam_Mahmood
Active Level 2
Options
Galaxy S
Hello guys I have a Lil problem, after downloading the last update (Aug security patch) on my galaxy S10+ I keep get an error when making calls saying (sim card removed so you can only make emergency calls) and it cuts the call, is anyone else having the same problem?? What could I do to fix that annoying problem? 
Note: I've already removed the sim card and installed it again, also restarted the phone, finally I've did a forced restart but still getting the same problem 😑
16 Comments
MohammedSijah
Expert Level 1
Galaxy S
Hello Bassam,
I think it could be solved by wiping the cache partition.
(Simply connect your device to the computer via data cable (or just insert a c-ported headset) > Switch off your device >Press and hold, power button + volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. This will not effect any personal data or settings.)
Galaxy S
Thank you I will give it a try and let you know
Samsung_specialist
Community Manager
Options
Galaxy S

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

Galaxy S
Thank you for your reply, after doing a factory reset to my phone it worked fine.
0 Likes
Hishamyaf3
Beginner Level 2
Galaxy S
I have a note 10 plus dual sim and i have the same problem with my cdma card
Is there a solution to the error?
Galaxy S
I fixed the problem by making a hard restart to the device, try that and of it doesn't work you may try the factory reset option
0 Likes
KomalAsad22
Active Level 1
Galaxy S
I have samsung glaxy A515F Device. After updating to new software my sim card is not working in this device. When i insert the sim card it said emergency calls only. Please help
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

0 Likes
Galaxy S
Try hardest your device (formatting) before visiting the service center, especially if you're living in Yemen, if it's not working, you should go to the service center.
Just don't forget to make a backup of your personal data before formatting your device.
0 Likes