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Original topic:

S10 Plus - MYFILES does not work - crashed "stops working" every time.

(Topic created on: 03-02-2023 10:38 AM)
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amazoncharlie2016
Beginner Level 2
Options
Galaxy S

Just got the S10+, did the updates etc., every time I go to MYFILES and select any of the options (documents, downloads etc.) it stops and says app has stopped.  Have cleared data, cache, done everything I can think of - sometimes it doesn't even give me an error message, just takes me back to my home screen.  I do NOT want to reset the darned thing!  Only had it one day - if it doesn't work, will return it.... don't want to as the camera is WAY better than my A32 5G phone.....

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4 Comments
Solution
NOOB_1ST_ACC
Expert Level 5
Galaxy S
Reinstall updates of my files

If found useful/on point then tap on 3 dots and accept as solution.
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Galaxy S

WOW!  YOU ARE JUST A GENIUS THANK YOU!!!  I went to the google play store, looked up the Samsung version of MYFILES, uninstalled updates, reinstalled updates and it works PERFECTLY!  THANK YOU THANK YOU!

NOOB_1ST_ACC
Expert Level 5
Galaxy S
You are always welcome
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NOOB_1ST_ACC
Expert Level 5
Galaxy S
Thanks
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