Original topic:

S10 Lite Cross Line

(Topic created on: 03-06-2024 10:29 AM)
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Ramana-Icon
Beginner Level 2
Options
Galaxy S
I own a s10 lite, which after an update developed some white lines and increased in number growing time. Since my phone is out of warranty, I'm not sure whether the backend team will respond on this. Will this bug clear by any future update, else need to spend on samsung some extra paisa for mistake on samsung development team.
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy S
Check the Direct Message I sent you. Do the following to check it -
1. Click on your profile picture in Samsung Members community
2. Click on Direct Message
3. Check for a Direct Message from @LABSamsungBoi (my username)
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